The ratings and comments collected here are the experiences and impressions of the guests who have made their reservations on our website.
After their stay at Corona Mar Apartments, our guests will receive a form that measures the quality of service and customer satisfaction, form sent by the company Ecommerce Hotels, this company assures that reviews and evaluations come from guests who have actually enjoyed our facilities in Apartamentos Corona Mar, unlike the reviews and ratings that may appear in opinion portals, those who do not give certainty that the content published comes from guests who were actually staying at our facilities.
General maintenance
Apartment Cleaning
Quality - Price
Reception Service
La situación del establecimiento, la piscina y los huespedes tranquilos y poco ruidosos.
La ventana de la habitación no cerraba bien y la puerta del tendero tenía agujeros considerables en la madera por lo que en las noches de viento este entraba por ahí haciendo un silbido que dificultaba conciliar el sueño. Los dos últim días hicieron obras en el apartamento de abajo y fue imposible descansar por el ruido que hacían desde bien temprano hasta las 16:00h, entendemos que sea necesario hacer reparaciones pero hubiera estado bien que acedieran a nuestra petición de reubicarnos en otro apartamento, aunque solo fueran un par de días pero deben comprender que la gente elige su establecimiento para el descanso y eso es incompatible con los ruidos de obra.
Tania Gonzalez Garcia Espana
- Check-In: 2023-04-04
- Check-Out: 2023-04-14
Estimada Tania, Lamentamos los inconvenientes que haya experimentado durante su estancia en nuestro establecimiento. Nos complace saber que disfrutó de la ubicación, la piscina y la tranquilidad de nuestros huéspedes. Sin embargo, nos disculpamos por los problemas con la ventana de la habitación y la puerta del tendero. Tomaremos nota de estos problemas y trabajaremos para solucionarlos y mejorar la calidad de nuestras instalaciones. Además, entendemos su frustración por las obras que se llevaron a cabo en el apartamento de abajo durante sus últimos días de estancia. Lamentamos que no hayamos podido reubicarle en otro apartamento para garantizar su descanso. Valoramos tus comentarios y tomaremos medidas para garantizar una mejor comunicación y resolución de problemas en el futuro. Agradecemos tus comentarios y esperamos que considere alojarse de nuevo con nosotros en el futuro para brindarle una experiencia mejorada. ¡Gracias por elegir nuestro establecimiento y por compartir su opinión! Un cordial saludo,
Nieves Sanchez Director General
Great location, nice and quiet.
Extend reception opening hours. Install safety deposit boxes into the apartments.
Michelle Kenny Ireland
- Check-In: 2023-03-26
- Check-Out: 2023-04-02
Dear Michelle, Thank you for your feedback! We're glad you enjoyed the great location and the peaceful atmosphere of our apartments. We appreciate your suggestions for improving our services. Extending the reception opening hours is something we will consider to better accommodate our guests. As for safety deposit boxes, we understand the importance of providing secure storage options and will explore the possibility of installing them in the apartments. We appreciate your input and hope to welcome you back in the future! Best Regards,
Nieves Sanchez Director General
The complex was kept very clean. Arrived early and was given room. Reception staff were very friendly and helpful on check in and on departure. Books in apartment and in reception were great also beach towels. Cleaning ladies were all so friendly. The views from the apartment were lovely.
Lorna Harris Ireland
- Check-In: 2023-03-16
- Check-Out: 2023-03-31
Dear Lorna, Thank you for sharing your positive experience at our complex! We're delighted to hear that you found our facilities clean and well-maintained. It's great to know that our reception staff were friendly and helpful, ensuring a smooth check-in and check-out process. We're also pleased that you enjoyed the amenities we provide, such as books and beach towels. Your kind words about our cleaning ladies and the lovely views from your apartment are much appreciated. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Best Regards,
Nieves Sanchez Director General
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