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Allgemeine Wartung
Wohnung Reinigung
Qualität - Preis
Empfangsdienst
My 3rd stay there and it was great. Great staff at reception, pool and room maids. All perfect. I asked for a room above the pool and got it, so many thanks. We will return
Younger group of guests in separate rooms arrived and they had no real respect late at night. Smoking weed and playing loud music. We were due to return home so never complained. I suggest signage with the following and included in welcome pack. Kindly Respect Quiet Hours Quiet Time 10PM to 7AM For the comfort and relaxation of all our guests, we kindly ask that noise levels be kept to a minimum after 10 PM. Thank you for your understanding and cooperation
Scott Reilly United Kingdom
- Einchecken: 2024-09-17
- Auschecken: 2024-09-25
Dear Scott, Thank you for your wonderful feedback and for returning to stay with us for the third time! We’re delighted that you enjoyed your experience and that our staff could meet your room request. Your suggestion for signage to encourage quiet hours is greatly appreciated, and we’ll look into incorporating this for a more restful environment. We look forward to welcoming you back and making your next stay just as enjoyable! Best regards.
Nieves Sanchez Director General
Cleaning of the apartment and the pool was amazing
Maybe open reception for longer hours.
Breda Carmody Ireland
- Einchecken: 2024-08-23
- Auschecken: 2024-09-06
Dear Breda, Thank you for your perfect score and for highlighting our cleaning efforts! We're delighted to hear you enjoyed the cleanliness of both the apartment and pool. We appreciate your suggestion about extending reception hours and will certainly take it into consideration. Looking forward to welcoming you back for another fantastic stay! Best regards.
Nieves Sanchez Director General
Friendly staff, clean apartment. Comfortable beds.
Shower was hold & cold and the steps were difficult at times
Elizabeth Byrne Ireland
- Einchecken: 2024-08-26
- Auschecken: 2024-09-04
Dear Elizabeth, Thank you so much for your fantastic rating and for your kind words about our staff and apartments! We’re pleased to hear you found the beds comfortable and enjoyed your stay. We apologize for any inconvenience with the shower temperature and the steps; your feedback is very helpful for us to improve. We hope to welcome you back for an even smoother experience next time! Best regards.
Nieves Sanchez Director General
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