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Allgemeine Wartung
Wohnung Reinigung
Qualität - Preis
Empfangsdienst
Si Tranquila
Seguir igual no hay nada que mejorar
ISIDRO MIGUEL GARCIA MELIAN Espana
- Einchecken: 2024-05-14
- Auschecken: 2024-05-28
Estimado Isidro, ¡Muchas gracias por tu excelente valoración de 10/10! Nos alegra mucho saber que tu estancia fue tan tranquila y placentera. Apreciamos tus amables palabras y tu reconocimiento. Estamos comprometidos en mantener nuestros altos estándares y seguir proporcionando experiencias excepcionales a nuestros huéspedes. Esperamos recibirte nuevamente pronto para otra estancia igual de perfecta. ¡Gracias por elegirnos!
Nieves Sanchez Director General
Most helpful staff and pleasant to converse with. Have us the apartment we wanted from previous stays which really helped the kids who have autism.
Absolutely nothing. It was a great stay
Owen Hynes Ireland
- Einchecken: 2024-05-16
- Auschecken: 2024-05-23
Dear Owen, Thank you so much for your perfect 10/10 review! We're thrilled to hear that you had such a positive experience with our staff and that they were able to accommodate your needs, especially for your kids with autism. Providing a comfortable and familiar environment is important to us, and we're delighted that everything met your expectations during your stay. Your feedback means a lot to us, and we look forward to welcoming you back for another great stay in the future!
Nieves Sanchez Director General
Plenty of sunbeds.
There was no UK TV available. Reception was only manned on a part time basis. Advise that people with mobility issues should not use this hotel. The back gate entrance is not an alternative to the mountainous steps.
Johnny Bamber Northern Ireland
- Einchecken: 2024-05-01
- Auschecken: 2024-05-08
Dear Johnny, Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found plenty of sunbeds available during your stay. We apologize for any inconvenience regarding the lack of UK TV channels and the limited manned hours at reception. Your comments are valuable to us, and we will take them into consideration as we strive to improve our services. We appreciate your advice regarding mobility issues and the back gate entrance. We will review our information to ensure that it accurately reflects the accessibility of our hotel for all guests. Thank you once again for your feedback. We hope to have the opportunity to welcome you back for an improved experience in the future.
Nieves Sanchez Director General
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